Services

Consultancy

At RnD, consultancy is at the heart of our business which started over 15 years ago. Your business objectives should drive IT solutions, therefore, we propose solutions that are both innovative and appropriate. Formulating an IT strategy is a key component that needs to be integrated into your business plan. Investment in IT is only justified if it is delivering benefits and competitive advantage.

Our wealth of experience in consulting, enables us to deliver innovative, results-driven solutions to corporate clients around the world. We work with our clients to build effective relationships that lead to long-term strategic partnerships.

RnD can provide consultancy services as a single engagement or as part of an ongoing IT development plan. Our consultancy practice work with a wide spectrum of companies from large corporate global Institutes to small companies of 5 people.

All our Consultants have a wide range of industry accreditations and if you are looking specifically for a consultant with security clearance then we can also fulfil this requirement.

Support Services

Since its foundation RnD has become a leading provider of technical support services serving its clients’ needs across all corporate sectors. We pride ourselves on the quality of our support and service. Our fully accredited technical staff have a vast array of experience between them. This and their expertise means we can offer you an unparalleled standard of support.

TeleCare

TeleCare is designed to support your IT department and back end systems. No matter how good your in house IT Team is, it is essential to have the protection to be able to call upon expertise as required. Backed by a strong technical team, your call will always be dealt with by an accredited IT professional. Coupled with our strong vendor relationships our knowledge is your support.

At RnD Systems we understand more than most the challenges that businesses face every day. Yet as an IT company, we also understand the vital importance of having an IT infrastructure that is stable, reliable and secure and we will work in partnership with your business to effectively become your in-house IT specialist.

We will health check and report on your IT infrastructure and then offer a level of service and support that meets the specific needs of your system, your business and your budget.

For most small businesses, an in-house IT specialist is a luxury that they simply can’t afford – until now. In 2005 RnD set up Cookie IT which offers small businesses a fully managed IT support service.

We operate as an extension to your business to become your Virtual IT Department, so you can keep your focus on what you do best – making sure your business runs smoothly.

Cookie IT will work in partnership with your business to effectively become your in-house IT specialist. We will health check and report on your IT infrastructure and then offer a level of service and support that meets the specific needs of your system, your business and your budget.

Find out more at www.cookie-it.com

Cookie people

 

RnD are large enough to cater for your support needs and small enough to guarantee a personal service.

Project management

RnD’s project management service takes the stress out of big or small IT changes, our experienced team will be on hand to offer help and support throughout the process, starting from the planning phase right through to oversight of the implementation.

Our project management services include:

  • Migrations:
    • Data Centre
    • Email
    • Domain
    • Private & Public Cloud
  • Office moves, relocations & re-fits
  • Company Mergers & Separations
  • Network & Server refresh
  • Remote office integration

Security

At RnD we have partnered with some of the best security vendors in the industry in order to offer our customers best of breed solutions. From critical anti-virus solutions to more complex Network Access Control platforms, RnD can provide a range of security options to suit your environment. We understand that all customers have different environments, therefore each customer will have different needs. We have solutions that will suit varying budgets and be compatible with all environments.

We have engineers who specialise in all the solutions we offer ensuring that we can implement and support your chosen solution should the need arise.

Cloud

RnD supplies and installs various cloud based solutions such as data backups, hosted email and virtual desktops. We work with each of our clients on ‘one to one’ basis to ensure we offer the best solutions for their environment.

Procurement of IT Products

RnD have the capability to be your ‘one-stop-shop’ for all your IT procurement needs, we take time to listen to our client’s needs and requirements. We understand the importance of good value for the purchasing of IT hardware, software and IT services and taking advantage of our procurement outsourcing service it is a key way to cut costs, add value and improve the efficiency of your business.

RnD has partnered with leading technology vendors to supply software, laptops and notebooks, PC’s, Servers & Storage and other IT products including printers, accessories and networking.

RnD are large enough to cater for your support needs and small enough to guarantee a personal service.